Cancellation and Refund Policy

Group Course Cancellations

  • Courses may be cancelled with a written notice a minimum of two weeks (14 days) prior to the start date.
  • There are no refunds on courses if the request is made less than 14 days prior to the start of the class.
  • All refunds will incur a 4% administrative fee.

Private Lesson Cancellation

  • Classes may be rescheduled with a minimum of a 24-hour notice prior to the scheduled class time.
  • Classes must be taken within 6 months from the last class taken.
  • Private lesson cancellation requests must be made in writing a minimum of one week (7 days) prior to the following scheduled lesson.
  • All refunds will incur a 4% administrative fee.

Exam Cancellation

  • All exam registrations are final and non-refundable.
  • Changes to exam dates or competencies may be possible if received in writing a minimum of 14 days prior to the exam date (some conditions apply). No changes are possible after this time.
  • All changes will incur a $50.00 administrative fee.